because when the disconnection happened, if I use mobile app to connect to the chromecast, I can see the remote control in the status of 'disconnected with latest firmware', which is exactly the same after I manually upgraded the firmware.YouTube TV will freeze if your streaming device does not have enough memory to buffer or streaming videos over the internet.Īnother cause may be a faulty Wi-Fi network or poor internet connection. If I upgrade the firmware again, I would see the same thing happen again.Īlso, I tried to reset remote control and chrome cast, and after reset immediately do the firmware upgrade, but see the same problem during the upgrade (never connect back after firmware upgrade)įinally, I strongly suspect the auto disconnect is related to the automatic (but unsuccessful) firmware upgrade. After 20-30 minutes, the remote control will still be automatiically disconnectedĩ. the remote control show old firmware again (2.22), and says firmware upgrade available.Ĩ. I use the mobile app to pair the remote control backħ. I use a mobile app (Google TV) to connect to the chromecast, I see the remote control is in the status of disconnected with latest firmwareĦ. I tried to wait for 3 minutes, but it never connect backĥ. the remote control disconnected, forever. a tick showed up at the end of progress barĤ. When I do the firmware upgrade of remote control, I will see the below:ģ. Thanks for your response, unfortunately all do not work. I look forward to your response, and if you have any other questions or concerns for me, please let me know. Let me know if you still run into the same updating issues, and we can try something else.
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